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White Glove (b2b)

Not every delivery comes with a loading dock. BTX's commercial white glove solutions are tailored to your pickup or delivery requirements - built to meet your brand promise.

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Commercial White Glove Delivery

Pre-Delivery Site Surveys 

Understanding the Delivery Landscape

BTX conducts pre-delivery site surveys to assess access points, elevator dimensions, stairwells, and floor protection requirements — identifying potential challenges ahead of time to eliminate delays and ensure every delivery executes without issue. 

Certificate of Insurance Management 

Every Building Requirement, Handled 

Many commercial facilities require a Certificate of Insurance before allowing a delivery team on site. BTX manages the full COI verification and submission process — coordinating with building management on your behalf so your team never gets turned away at the dock. 

Multi-Person Delivery Crews 

The Right Team for Every Job 

BTX deploys professional multi-person delivery crews sized and trained for each engagement — navigating tight spaces, managing heavy equipment, and executing complex placements with the care and efficiency your facility demands. 

Inside Delivery & Room Placement 

Delivering to Exactly Where It Belongs 

BTX takes your shipment beyond the loading dock — navigating hallways, elevators, and workspaces to place equipment, furniture, or technology assets in the exact location specified, with every placement confirmed before we leave. 

Light Assembly & Installation 

Set Up and Ready to Use 

BTX's trained delivery teams handle light assembly and installation on-site — ensuring your furniture, equipment, or technology assets are fully assembled and ready to use upon delivery, with no cleanup or setup left for your staff. 

Debris & Packaging Removal 

We Leave It Clean, Every Time 

Once delivery and assembly are complete, BTX can remove all packaging materials, boxes, and debris from the premises — leaving the facility clean, organized, and ready for business. 

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White Glove Success Starts
Before the Shipment Picks Up

Access restrictions, COI requirements, and building protocols can stop a delivery before it ever reaches the floor — and without a partner who anticipates these challenges ahead of time, your equipment sits on a truck instead of where it belongs. BTX's pre-delivery planning process addresses every potential friction point before the truck arrives — from site surveys and COI management to crew sizing and building coordination — so your delivery executes without issue from dock to final placement. 

 
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45+ Years of Expertise
6+ Person Delivery Crews
40,000+ Zip Codes Served
24/7 Delivery Support
MyBTX

Your Shipments, Fully in Your Control

BTX's online customer portal gives you instant access to quoting, shipping, tracking, reporting, and payment from a single dashboard — available around the clock, from any device. Whether you're managing one urgent shipment or a complex supply chain program, MyBTX puts everything you need in one place.

 

Storage & Distribution, Strategically Positioned 

BTX's warehousing solutions provide flexible short and long-term storage across our North American network — supporting inventory management, order fulfillment, cross-docking, and distribution. Built to complement your supply chain and keep freight moving efficiently from storage to final destination.

 
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WhiteGloveFAQ
What is white glove delivery?

White glove delivery is a specialized service for shipments that require more care, handling, coordination, and final placement than standard delivery provides.
What is included in white glove delivery?

Depending on the shipment and service scope, white glove delivery may include inside delivery, room-of-choice placement, appointment scheduling, and more careful final mile handling.
When should I use white glove delivery?

White glove delivery is often the right choice for high-value, fragile, oversized, sensitive, or customer-facing shipments where the delivery experience matters.
Is white glove delivery only for residential shipments?

No. White glove delivery can support residential, retail, healthcare, office, commercial, and other delivery environments that require a higher level of service.
What is the difference between white glove delivery and standard delivery?

Standard delivery usually ends at the curb, dock, or entrance. White glove delivery adds more coordination, handling, and final placement support.
What types of businesses benefit from white glove delivery?

Retailers, healthcare organizations, technology companies, furniture brands, commercial project teams, and many other businesses benefit from white glove delivery services.
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Start Shipping With BTX

 We help businesses move freight across North America with speed, reliability, and experienced logistics support. 
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