Our Story

1984
Family Business

Ross Bacarella joins Anthony "Tony" Bacarella at BTS, bringing together a partnership that would shape the company's direction and growth for decades to come.

1986
AITA License

BTS obtains its IATA License, formally establishing its capability to operate as an accredited air freight forwarder and expand its air cargo service offerings.

1988
FMC License

BTS obtains its FMC License, authorizing the company to operate as an ocean freight forwarder and broadening its capabilities across multiple modes of transportation.

1995
Rebrand & Expansion

BTS rebrands as BTX Air Express and begins an aggressive expansion strategy, marking a pivotal shift in the company's identity and market presence.

1996
Proprietary TMS

BTX develops its first proprietary in-house transportation management system, BTX 2000, establishing the foundation for decades of homegrown technology innovation.

1997
BTraX Launch

BTX launches BTraX, its first customer-facing tracking system, giving clients direct visibility into their shipments for the first time in company history.

2002
MyBTX Launches

BTX launches its first internet platform, MyBTX, giving customers online access to shipping tools and marking an early step into digital transformation.

2005
EDI Services

BTX begins offering EDI services to its customers, enabling automated data exchange and strengthening the company's technology-driven approach to logistics.

2008
BTXShip Launch

BTX upgrades its proprietary TMS to launch BTXShip, advancing its in-house technology capabilities and improving operational efficiency across the organization.

2017
New Headquarters

BTX moves to its world headquarters in Shelton, Connecticut, establishing a permanent home base to support its continued growth and operations.

2019
Customs Brokerage

BTX launches an in-house customs brokerage division, BTX Custom Brokers, bringing trade compliance and clearance expertise directly into the company.

2021
API Services

BTX begins offering API services to its customers, enabling direct system integration and strengthening its position as a technology-forward logistics partner.

2024
MyBTX 2.0

BTX launches MyBTX 2.0 with new and improved functions and capabilities, delivering an enhanced digital experience for its growing customer base.

2025
45th Anniversary

BTX celebrates 45 years of freight forwarding, marking nearly half a century of growth, innovation, and service in the logistics industry.