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HOME DELIVERY SERVICES

When delivery ends at someone’s home, the experience matters. BTX Global Logistics provides a wide variety of home delivery services tailored to exceed your brands expectations.

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Basic Home Delivery

Delivered to the Door, Hassle-Free

BTX's Basic home delivery service provides liftgate and residential delivery to the door — no signature required. Simple, reliable, and ideal for shipments that just need to get there without the need for scheduling or additional handling.

Curbside Home Delivery

Right to Your Curb, Right on Time

BTX's Curbside service includes a pre-scheduled appointment window, liftgate and residential services, and POD signature capture — bringing your shipment safely to the curb with a professional delivery team and full proof of delivery documentation.

Threshold Home Delivery

Inside the Door, Out of the Elements

BTX's Threshold service goes beyond the curb — with a pre-scheduled appointment window, liftgate services, a one or two-person delivery team, and placement in the first available dry area such as a patio, garage, or entryway. POD signature capture included at every delivery.

Room of Choice Delivery

Delivered Exactly Where You Want It

BTX's Room of Choice service places your item in the specific room of your choosing — with a pre-scheduled appointment window, liftgate and residential services, a one or two-person delivery team, and POD signature capture. Professional, precise, and hassle-free at every address.

White Glove Standard Delivery

Premium Handling, At Every Step

BTX's White Glove Standard service delivers the complete experience — pre-scheduled appointment window, liftgate and residential services, a two-person delivery team, room of choice placement, product unpack, debris removal, and POD signature capture. Your customer's home is left clean, organized, and exactly as it was found.

White Glove Premium Delivery

The Complete Delivery Experience

BTX's White Glove Premium service is the most comprehensive level available — combining everything in our Standard service with professional light assembly. From pre-scheduled appointment and two-person delivery team to room of choice placement, unpack, debris removal, light assembly, and POD signature capture, every detail is handled so your customer's experience reflects your brand standard.

Your Shipments, Fully in Your Control

BTX's online customer portal gives you instant access to quoting, shipping, tracking, reporting, and payment from a single dashboard — available around the clock, from any device. Whether you're managing one urgent shipment or a complex supply chain program, MyBTX puts everything you need in one place.

Delivery Execution is Your Brand Experience

For most customers, the delivery experience is the last touchpoint with your brand before they decide whether to buy again. A missed appointment, a damaged item, or an unprofessional delivery team doesn't just create a return — it creates a negative review and a lost customer. BTX's home delivery teams are trained, professional, and accountable at every service level — representing your brand standard from the moment they pull up to the moment they leave.

Delivery Appointments Your Customers Can Count On

BTX's home delivery appointment scheduling gives your customers a convenient, pre-scheduled delivery window that fits their schedule — with automated notifications and real-time updates keeping them informed every step of the way. No waiting around all day, no missed deliveries, and no frustrated customers. Just a smooth, professional delivery experience from confirmation to completion.

What is white glove home delivery?

White glove home delivery is a specialized residential delivery service for shipments that require more care, coordination, inside placement, and customer-facing support than standard home delivery.

What is included in white glove home delivery?

Depending on the shipment and service scope, white glove home delivery may include inside delivery, room-of-choice placement, appointment scheduling, and more careful handling at the residence.

When should I use white glove home delivery?

White glove home delivery is often the right choice for large, fragile, high-value, premium, or customer-sensitive products delivered to residential locations.

What is the difference between white glove home delivery and standard home delivery?

Standard home delivery usually ends at the curb or entrance. White glove home delivery adds inside service, better coordination, and a more professional in-home experience.

What types of businesses benefit from white glove home delivery?

Furniture brands, luxury retailers, home goods companies, consumer electronics businesses, specialty equipment providers, and direct-to-consumer brands often benefit from white glove home delivery.

Can white glove home delivery improve customer satisfaction?

Yes. A smoother, more professional residential delivery experience can help improve customer satisfaction, reduce friction at delivery, and strengthen brand perception.

HOME DELIVERY SERVICES